Privacy Policy
Privacy Policy
Alrawdha Foodstuff Industry ("Alrawdha", "we", "us") respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website, store, and contact forms.
- ✓We do not sell your data to third parties
- ✓All communication is encrypted over HTTPS
- ✓You may request access, correction, or deletion
- ✓Aligned with UAE data protection requirements
Who We Are - Data Controller
The entity responsible for processing your data is Alrawdha Foodstuff Industry, Al Jurf Industrial 3, Ajman, UAE.
For inquiries: info@alrawdha-ind.com | +97167403313
Data We Collect
We collect data you voluntarily submit through forms: name, email, phone, delivery address, company name (B2B), and message content.
Order data includes products, quantities, payment method, order number, and transaction history.
Technical data includes browser type, IP address, visited pages, and cookies to improve performance.
- •Account and registration data
- •Contact and inquiry data
- •Wholesale and quotation request data
- •Customer satisfaction survey data
How We Use Your Data
We use your data to process orders, respond to inquiries, manage your account, improve the website, and send updates related to your requests and orders.
We may use aggregated, non-personal data for analytics and user-experience improvements.
Data Sharing
We share data with service providers (shipping, hosting, payment) only as required to deliver the service.
We may disclose data when legally required by competent UAE authorities.
We do not sell or rent personal data for third-party marketing purposes.
Cookies
We use essential cookies to run cart, account, and accessibility preferences.
You may disable cookies in your browser, but some website features may not function fully.
Data Retention
We retain order and invoice data in line with UAE accounting and tax requirements.
Contact data is deleted or anonymized after a reasonable period unless needed for an ongoing business relationship.
Your Rights
You may request access to your data, correction, deletion, or restriction of processing.
Send your request to info@alrawdha-ind.com with proof of identity. We respond within 30 days.
- •Access and copy
- •Correction
- •Deletion
- •Objection to processing
- •Withdraw consent
Data Security
We apply technical and organizational safeguards against unauthorized access, loss, or misuse.
No online system is absolutely secure; please avoid sharing your passwords.
Policy Updates
We may update this policy. The latest version and revision date will always be posted on this page.
Continuing to use the website after updates means you accept the updated policy.
Questions about this policy?
Contact us at info@alrawdha-ind.com or see FAQ.